MB Communications

Refund Policy
For your convenience, we offer returns on items purchased through us. All returns must be received within 30 days of the date of invoice. The merchandise must be in its original condition, unopened, and unused. All sales on software and licenses are final and are not eligible for a refund. A return authorization number is required for all returns. A 10% restocking fee will apply. These terms apply to all refunds.

Restocking Fee
A 10% restocking fee will be applied to all returns for refund. Shipping charges are non-refundable. No refunds after 30 days from the date of invoice.

Replacement Policy
In the event that you receive a defective product there are 2 methods available for receiving a replacement:
Standard Replacement: MB Communications will ship a replacement upon receipt of the defective product. Replacements are typically shipped within 1-2 days of the receipt of the defect product, however, it may take up to 4 weeks to turn around. A return authorization number is required for all returns. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment.
Advanced Replacement: MB Communications will ship a replacement and charge it to your credit card. Once the defective product is received at our warehouse, we will issue a full credit within 2-5 days of receipt. A return authorization number is required for all returns. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment.

Return Policy and Procedues
MB Communications offers our customers a 30-day refund on most purchases. Any breach of MB Communication's Return Policy Procedure will result in the loss of MB Communication's  refund/replacement commitment. Furthermore, all return shipments not in compliance with these instructions will be rejected. Product Return Procedure

• To return a product in compliance with MB Communication's policies, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Please contact us to acquire an RMA number. MB Communications will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 14 days within which return products must be received by MB Communications. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
• Customer is solely responsible for shipping any returned product to MB Communications. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, MB Communication's Return Procedure will be breached and MB Communications may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s).